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Groupworks at CONVERSATIONS 2020

Collaborating with fellow chatbot researchers and practitioners is an important part of the CONVERSATIONS workshops.

Participants at CONVERSATIONS 2020 may choose to participate in one of three engaging groupworks, covering different aspects of chatbot research and design.

Groupworks are arranged as a two-hour session on the first workshop day (November 23). Participants will be invited to register for their preferred groupwork in advance of the workshop.

You can choose between three groupwork options:

(A) GROUPWORK: How to conduct chatbot projects? A procedure model to make scientific results applicable in practice.

Raphael Meyer von Wolff and Sebastian Hobert, University of Goettingen, present a proposal to conduct chatbot projects and invite you to as chatbot researchers and practitioners to provide feedback and reflections on this procedure. As part of the work you will get new perspectives on how to conduct chatbot development and operation in a structured way. You contribute with your feedback to enhance the procedure and shape a future resource for chatbot researchers worldwide. (Max. participants 12)

(B) Co-creative groupwork: Closing the (social) distance – How can a chatbot support physical shopping in the era of social distancing?

2020 is changing the way we live and connect with people, services, spaces we used to interact with. Physical distancing is also reshaping the relationship between customers and physical retailers. Federica Tazzi, service designer at Assist Digital, invites participants to apply design thinking methodologies to explore and ideate new chatbot applications for physical retail. (Max. participants 12)

(C) Groupwork: Chatbot ethics – ethical implications of chatbots and how to mitigate these.

Chatbots enable new ways of applying and interacting with digital solutions – which in turn entails the need for ethical consideration. For this groupwork, we ask for your insight on what you see as the main ethical implications of chatbots, and how may we address these in research and practice. Arranged by the workshop organizers.

Groupwork output: The main results and / or experiences from each of the three groupworks are reported back to the workshop participants on the second day of the workshop (November 24).